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Your Terms.

Our providers are licensed to practice in specific states, and availability varies by service. When you begin your free assessment, we confirm whether care is available in your state before you pay anything. Clinical services are subject to state-specific eligibility requirements.

We offer three areas of care for adults 18 and older. Mental health covers anxiety, depression, ADHD, mood disorders, insomnia, and related concerns. Weight management offers clinician-guided, medically supervised weight loss, including GLP-1 options where clinically appropriate. Sexual health provides discreet, judgment-free care for sexual wellness and related concerns. Each begins with a one-to-one evaluation by a licensed provider.

Most members are seen the same day or the next business day. Once you complete your free online assessment, we match you with an available licensed provider and schedule your first appointment as quickly as possible.

Your first visit is a comprehensive evaluation by secure video. Your provider reviews your assessment, discusses your symptoms and history, establishes or confirms a diagnosis, and develops a personalized treatment plan — including medication options where clinically appropriate. Mental health evaluations typically last 40–45 minutes.

No referral is required. You don't need a prior diagnosis to begin, though sharing relevant history helps your provider build the right plan. If you have records or a current medication list, you can share them with your Care Team through the patient portal.

Not yet. Creating an account does not establish a provider-patient relationship or guarantee treatment. A provider-patient relationship begins only after you are evaluated by a licensed provider, and care may be subject to state eligibility requirements.

The initial psychiatric evaluation is a one-time $179. Ongoing care is included in your membership: $69/month for Standard or $99/month for Graceland Plus. Medication costs are billed separately by your pharmacy. There are no hidden fees and no long-term contracts.

Pricing depends on the treatment you and your provider choose. For weight management, GLP-1 treatment options start at $149/month for microdosing and $179/month for compounded GLP-1/GIP, with brand-name options such as Ozempic® priced separately. Your exact cost is confirmed before you commit, and medication pricing is set by the pharmacy.

Membership covers ongoing access to your provider, medication management visits as clinically appropriate, secure messaging with your Care Team, prescription and refill support, and patient portal access. It does not include the cost of medications, and it does not guarantee a prescription, diagnosis, or any specific treatment. All clinical decisions remain at your provider's discretion.

Our services are currently self-pay, so membership and evaluation fees are not billed to insurance. Many medications, however, may be partially or fully covered by your insurance at the pharmacy — coverage is determined by your plan and pharmacy, not by Graceland Wellness.

No. Membership is a subscription for access to specific clinical services and administrative support. It is not insurance, not a discount medical plan, and not a prepaid healthcare plan. It does not reimburse the cost of medications or third-party services.

You can cancel your membership at any time. Your membership stays active through the end of your current billing cycle, and no future charges are made after that. For appointments, cancel at least 24 hours in advance for a full refund of any appointment charge; appointments may be rescheduled up to three times without penalty. Medication costs are billed by your pharmacy and are not refundable through Graceland Wellness.

No. A prescription is provided only when a licensed provider determines it is clinically appropriate after evaluating you. Enrolling, paying a membership fee, or completing an assessment does not guarantee a diagnosis, a prescription, or any particular treatment outcome.

No. Medication costs are separate from your membership and are billed by your pharmacy. Prices vary based on insurance coverage, pharmacy selection, and the specific medication prescribed.

GLP-1 medications support weight management by helping regulate appetite and blood sugar. After your assessment, your provider reviews your health history and goals and, where clinically appropriate, may include GLP-1 options in a personalized plan. Your provider monitors your progress and adjusts your plan over time. Treatment is always determined by your provider.

Brand-name medications such as Ozempic® and Wegovy are FDA-approved products. Compounded GLP-1/GIP is prepared by licensed compounding pharmacies and is not FDA-approved; it is offered as a lower-cost option where appropriate. Your provider will discuss which option fits your needs, and any compounded medication is clearly identified as such.

You may choose the pharmacy that works best for you. Depending on your location and plan, prescriptions can be delivered by a mail-order pharmacy partner or sent to your preferred local pharmacy for pickup. You can manage your pharmacy preferences in the patient portal.

Medication costs are subject to pharmacy pricing, and Graceland Wellness does not control medication pricing, availability, insurance coverage, or pharmacy fulfillment timelines. If a medication becomes unavailable or pricing changes, your provider can discuss alternatives that are appropriate for you.

Yes. You can securely message your Care Team through the patient portal 24/7, and non-urgent messages are typically answered within two business days. If you experience a serious reaction or a medical emergency, do not wait for a message reply — call 911 or go to the nearest emergency room.

Yes. Graceland Wellness uses HIPAA-compliant technology with secure messaging and encryption to protect your information at every step. Our HIPAA Notice of Privacy Practices explains how your protected health information is used and your rights regarding it.

Yes. Sexual health care is delivered privately through secure telehealth, and prescriptions are fulfilled discreetly through your chosen pharmacy. Your visits and information are confidential and protected by HIPAA-compliant safeguards.

Yes. Members can securely message their Care Team through the patient portal 24/7. Non-urgent messages are typically answered within two business days.